IOCELL Networks NetDISK User Manual Network Direct Attached Storage / NDAS
BIOS and Component Firmware / Driver updates: Even a so-called "fresh
install" may not provide the best driver for all on-board devices and components.
Video cards, network adapters and other devices can share hardware interrupts.
If you installed Windows 7 on existing hardware, there is a possibility that some of
them are working with generic drivers or incompatible firmware. Check the
manufacturer's home page for upgrades to Network Card, Video Card, and
mother board BIOS.
NDAS Driver Downgrade: Some NDAS device users had to connect to their
device with earlier NDAS software versions. Driver versions from 3.4x were
tested and working on Windows 7 during the release stages. This solution was
effective for users with NDAS device not created by Ximeta. There were changes
to the LPX protocol in newer NDAS Software versions which were unsupported
by the manufacturers of some early NDAS devices. If your device is not made by
Ximeta or IOCELL Networks, you might try this as a workaround.
11.3 USB / eSATA
1. I have plugged in NDAS device to my USB or eSATA port and cannot see
NDAS device in My Computer.
Make sure both dip switches on the back of the NDAS device (if any) are in the
position (Power off NDAS device completely before doing so). Or, plug NDAS
device into a different USB port on your PC. Or try using a different USB cable.
With Windows ME/2000/XP and MAC, NDAS device uses the Operating Systems
built-in USB drivers, therefore, no software is necessary. If you are using
Windows 98SE, please check our website for the latest USB drivers at
http://www.iocellnetworks.com. If using Windows98SE/ME, and MAC, make sure
that NDAS device is formatted to the supported files system. Windows Me
requires FAT32. Mac has its own file system, but also supports FAT32. It is up to
you to choose the appropriate one.
2. My NDAS device shows up as a Black dot when used with USB or eSATA.
When used with USB mode, the software is not needed, therefore you will see a
black dot (disconnected) in the system tray as that is an indicator for NDAS
(Ethernet) mode.
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